Build Your Power Of Persuasion By Practicing 6 Simple Techniques

“When you collect bad loans… you sure learn a lot about making good ones. You also learn a lot about the power of persuasion, persistence and desperation” – John Stumpffreephotosbank-580-90

We all use persuasion in our daily lives, both at home and at work.  But, now you can purposefully increase you power of persuasion by following and practicing these simple scientifically proven techniques.  Use them at home, with your kids, partners, friends, at work, when you negotiate, when you debt collect. Not only that you will end up with much better overall  results in what you are doing, it will subtly show you ways to become much more considerate of others and will generally make you a better person.  Try these simple steps in your life and business and you will soon be seeing proven results. Continue reading


Early Warning Signs & Symptoms of Bad Debt from Inside Your Business (Part 2)

In business you get what you want by giving other people what they want. All you need to do – listen well!Health check

Let’s take a look at some signs and symptoms that may be early indicators of bad debt problems. Observing these early signs and investigating courses of the following symptoms, may save you from unwanted expenses in money and time.  Additionally, you can avoid the accompanying related problems down the line.  Be watchful for the following signs, and be especially vigilant if you see a cluster of signs in your business. Continue reading


Early Warning Signs & Symptoms of Bad Debt from Inside Your Business (Part 1)

 ‘It is health that is real wealth and not pieces of gold and silver” – Mahatma Gandhibusiness health check

So, you want to find out if your business is healthy and successful?    A look at the Balance Sheet and the Profit and Loss Statement at the EFY can certainly provide us with a good overall view of what is happening in our business. But there are other tell-tell signs which would warn us sooner of impending cash flow and debt problems!  Unless, we specifically look for these signs they are hard to recognise.  It turns out, that by proactively monitoring and analysing information related to your unpaid debt and by recognising early bed debt symptoms; you will be doing one of the best self diagnosis of the health of your business.  Continue reading


Credit Reporting Important Updates

For all businesses and consumers in Australia, this is a very important update regarding credit reporting changes and new regulations.important image

From 12 March 2014  new information can be included on your credit report as part of changes to Australia’s credit reporting system. This new system, known as comprehensive credit reporting, is good news as it will give Australians more power to demonstrate their credit worthiness and manage their credit profile.

What new information can be included on my credit report?

Information about credit accounts you have with credit providers including: Continue reading


Simple Debt Collecting Strategy: Kindness & Empathy

“My religion is kindness” – Dalai Lama

Professional debt collectors know that most people end up with debt as a result of other life difficulties. It is also obvious that most people are decent and would love to sort out their financials; do the right thing and pay their debt. What is less obvious to inexperienced collectors and many creditors is that a simple strategy of kindness & empathy would take you much further with people and give you better results with collecting.

Finally some bigger debt collecting agencies are embracing this simple strategy and really helping both, debtors and creditors.

There is no better reward than making a difference in someone’s life. Have a look at this amazing group of people helpers!


Secrets To Becoming More Productive

Courtesy of Anna Vital & Catherine CliffordHow to become more productive

“You know those people who get so much done it seems like they have 30 hours in every day while the rest of us mere mortals have a measly 24? You know, the ones who seem to get more accomplished before breakfast than you do all day?

You can actually become one of them. Continue reading


Christmas Joke


Wising you a Merry Christmas and a joyful festive season!

At a monastery high in the mountains, the monks have a rigid vow of silence.  Only at Christmas, and only by one monk, and only with one sentence, is the vow allowed to be broken.

One Christmas, Brother Thomas is allowed to speak and he says, “I like the mashed potatoes we have with the Christmas turkey!” and he sits down. Silence ensues for 365 days. Continue reading


Business Communication Jokes

“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere” – Lee Iacocca

This is a very funny story about business communication.  We thought you might like it too.

Memo from CEO to Manager:

Today at 11 o’clock there will be a total eclipse of the sun. Continue reading


How To Overcome Rejection? – Part 2

What’s your personal experience with being rejected?  How do you respond to being rejected?

What are the feelings you experience when rejected?  Do these feelings affect you in your day to day life;  does rejection affect  your self esteem?

Let me guess, if you are honest with yourself  the answer to all of the above questions is YES!  It takes a very special mindset to deal with these feelings of rejection in a positive and detached manner.  But, the good news is, the more we acknowledge these feelings and let them pass with understanding – the more we become detached from them. Continue reading


How To Boost Your Cash Flow By Using SMS

“My kids idea of a hard life is to live in a house with only one phone: – George Foreman

Having worked with different businesses in different industries, we have noticed a stigma among business owners that keeps on popping up every now and then; the reservation to use mobile SMS messaging for debt collecting purposes. Most of the time the reservation to use this method in debt collecting is coming from small businesses and the reason behind it is ‘not to push too hard and compromise the relationship”.

From our experience in working with thousands of people from all walks of life, we have noticed the opposite Continue reading