“Diligence is the mother of good fortune. ”? Benjamin Disraeli
Sound account receivable processes are a part of an effective bad debt risk management system. Standard processes and procedures would allow your business to first manage risk rather than bad debt. Remember:
• Billing and sending invoices out timely, is the 1st MUST of every business.
• Sending proactively regular Account Statement is a 2nd important step!
Here are the benefits of sending out accounts statements:
“Want to know how to come up top of your business competitors? Improve your Customer Service!”? Ranka Cvetkovic
In the current customer- relationship-dominated economy, your business success is dependent on how much better your customer service is compared to your competitor’s in delivering new customer experiences. Whether your consumer is a customer, a client, a patient or a student – the way they are being treated by your business is the deciding factor if they are coming back again.
Gone is the era of product/tangible oriented market – customer experience is the new measurement tool for being a success or a mediocre business, no matter of what market you are in. You may have the best products and exemplary goods to offer, but without the customer’s approval for your services – you may still fail. (more…)