Author Archive

Excessive EFTPOS Fees Scrapped From 1st September 2017

Have you heard about the recent changes to credit card surcharging?  

The Australian Competition and Consumer Commission (ACCC) said the ban, which has been in effect for large businesses since last September, will extend to all businesses that are either based in Australia or use an Australian bank. (more…)

Happy Easter

Easter is meant to be a symbol of hope, renewal, and new life. 

Easter is here and it is a wonderful time of the year. We wish you blessings of God and that your business gets profitable. Have a beautiful, loving and profitable Easter!


Build Your Power Of Persuasion By Practicing 6 Simple Techniques

“When you collect bad loans… you sure learn a lot about making good ones. You also learn a lot about the power of persuasion, persistence and desperation” – John Stumpf

We all use persuasion in our daily lives, both at home and at work.  But, now you can purposefully increase you power of persuasion by following and practicing these simple scientifically proven techniques.  Use them at home, with your kids, partners, friends, at work, when you negotiate, when you debt collect. Not only that you will end up with much better overall  results in what you are doing, it will subtly show you ways to become much more considerate of others and will generally make you a better person.  Try these simple steps in your life and business and you will soon be seeing proven results. (more…)

Early Warning Signs & Symptoms of Bad Debt from Inside Your Business (Part 2)

In business you get what you want by giving other people what they want. All you need to do – listen well! 

Let’s take a look at some signs and symptoms that may be early indicators of bad debt problems. Observing these early signs and investigating courses of the following symptoms, may save you from unwanted expenses in money and time.  Additionally, you can avoid the accompanying related problems down the line.  Be watchful for the following signs, and be especially vigilant if you see a cluster of signs in your business. (more…)

Early Warning Signs & Symptoms of Bad Debt from Inside Your Business (Part 1)

 ‘It is health that is real wealth and not pieces of gold and silver” – Mahatma Gandhi 

So, you want to find out if your business is healthy and successful?    A look at the Balance Sheet and the Profit and Loss Statement at the EFY can certainly provide us with a good overall view of what is happening in our business. But there are other tell-tell signs which would warn us sooner of impending cash flow and debt problems!  Unless, we specifically look for these signs they are hard to recognise.  It turns out, that by proactively monitoring and analysing information related to your unpaid debt and by recognising early bed debt symptoms; you will be doing one of the best self diagnosis of the health of your business.  (more…)

Credit Reporting Important Updates

For all businesses and consumers in Australia, this is a very important update regarding credit reporting changes and new regulations. 

From 12 March 2014  new information can be included on your credit report as part of changes to Australia’s credit reporting system. This new system, known as comprehensive credit reporting, is good news as it will give Australians more power to demonstrate their credit worthiness and manage their credit profile.

What new information can be included on my credit report?

Information about credit accounts you have with credit providers including: (more…)

Simple Debt Collecting Strategy: Kindness & Empathy

“My religion is kindness” – Dalai Lama


Professional debt collectors know that most people end up with debt as a result of other life difficulties. It is also obvious that most people are decent and would love to sort out their financials; do the right thing and pay their debt. What is less obvious to inexperienced collectors and many creditors is that a simple strategy of kindness & empathy would take you much further with people and give you better results with collecting. (more…)

Secrets To Becoming More Productive

Courtesy of Anna Vital & Catherine Clifford 

“You know those people who get so much done it seems like they have 30 hours in every day while the rest of us mere mortals have a measly 24? You know, the ones who seem to get more accomplished before breakfast than you do all day?

You can actually become one of them. (more…)

Christmas Joke

Wising you a Merry Christmas and a joyful festive season! 


At a monastery high in the mountains, the monks have a rigid vow of silence.  Only at Christmas, and only by one monk, and only with one sentence, is the vow allowed to be broken.

One Christmas, Brother Thomas is allowed to speak and he says, “I like the mashed potatoes we have with the Christmas turkey!” and he sits down. Silence ensues for 365 days. (more…)

Business Communication Jokes

“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere” – Lee Iacocca 

This is a very funny story about business communication.  We thought you might like it too.

Memo from CEO to Manager:

Today at 11 o’clock there will be a total eclipse of the sun. (more…)

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