“My kids idea of a hard life is to live in a house with only one phone: – George Foreman
Having worked with different businesses in different industries, we have noticed a stigma among business owners that keeps on popping up every now and then; the reservation to use mobile SMS messaging for debt collecting purposes. Most of the time the reservation to use this method in debt collecting is coming from small businesses and the reason behind it is ‘not to push too hard and compromise the relationship”.
From our experience in working with thousands of people from all walks of life, we have noticed the opposite Continue reading →
“I take rejection as someone blowing a bugle in my ear to wake me up and get going, rather than retreat” – Sylvester Stallone
Recently I read an interesting article about rejection that made me stop and think for a moment.
Why is rejection so painful? In his article Mr Harvey says, “It is a little know fact that when a person is rejected the part of the brain that lights up is the exact same regionthat is responsible for registering physical pain. So if you are one of the people that think rejection is painful then I can assure you, you are not alone!” Continue reading →
“Be still when you have nothing to say; when genuine passion moves you, say what you’ve got to say, and say it hot.” – DH Lawrence
We all want to be successful, but most of us don’t know how to get there. What makes successful people stand out from the crowd? Powerful communication is the number 1 secret of success! Do you speak the language of success?
Successful people use strong, confident language that helps to distinguish their talents and differences from others. Using this type of positive language can make a big difference in achieving your goals. Here is a handy tip from Rodger Hamilton on how to speak the language of success.
This is a very frequent question from people who debt collect in their businesses.
Obviously, you would need to call ALL clients or customers with outstanding and due accounts. However, “Who to call 1st when debt collecting?” is a GREAT question, as there are different views and positions on this from different debt collecting professionals.
Who you call 1st really depends on the internal debt collecting system you have established and on your overall cash position in the business. Any of the below listed approaches could work Continue reading →
“Diligence is the mother of good fortune. ”? Benjamin Disraeli
Sound account receivable processes are a part of an effective bad debt risk management system. Standard processes and procedures would allow your business to first manage risk rather than bad debt. Remember:
• Billing and sending invoices out timely, is the 1st MUST of every business. • Sending proactively regular Account Statement is a 2nd important step!
Here are the benefits of sending out accounts statements:
“Want to know how to come up top of your business competitors? Improve your Customer Service!”? Ranka Cvetkovic
In the current customer- relationship-dominated economy, your business success is dependent on how much better your customer service is compared to your competitor’s in delivering new customer experiences. Whether your consumer is a customer, a client, a patient or a student – the way they are being treated by your business is the deciding factor if they are coming back again.
Gone is the era of product/tangible oriented market – customer experience is the new measurement tool for being a success or a mediocre business, no matter of what market you are in. You may have the best products and exemplary goods to offer, but without the customer’s approval for your services – you may still fail. Continue reading →
“Always bear in mind that your own resolution to succeed is more important than any one thing.” ? Abraham Lincoln
After the rush and thrill of the Holiday season, this is a perfect opportunity for all of us to sit back, summarize the highs and lows of past year and proactively plan for the year ahead. As the number of days is dwindling for 2012, we have to focus on important areas of our life. Financial health is mostly on top of everyone’s agenda, with all of us wanting to have more cash, less debt and generally more prosperous financial New Year. This is the perfect time to create sound financial resolutions that are clear, focused and realistic before we greet 2013. Continue reading →
“It is better to take many small steps in the right direction than to make a great leap forward only to stumble backward.” – Louis Sachar
Everyone wants to be successful but not everyone can step on the pedestal of success. This is true when it comes to debt collecting. Any individual or small business owner can attest to the fact that there is no shortcut to debt recovery. You can’t expect to do something magical overnight and have all debts erased the next day. You have to work hard and have to go through several rejections and disappointments just to see that glimmer of achievement you are aiming for. It is important to never give up because when you do, no matter what your goal is, may it be a quick cash flow increase, proper recovery from debt or making your business prosper, you will never see the fruits of your labor.
May this beautiful story of the Bamboo Tree inspire you to never let go, especially during times of disappointments. Hang in there! Remember that your success can only happen when you put a lot of effort and determination every step of the way for a continuous period.