Posts Tagged “client debt collecting”

How to Connect with a Customer when Debt Collecting?

“Forget about the sales you hope to make and concentrate on the service you want to render”. – Harry Bullis  

Customer Service in Debt Collecting

Here are 13 simple but powerful rules to follow in order to properly connect to a customer when debt collecting.  Remember an extra little guideline: always give people a great customer service and more than what they expect to get!

  1. RESPECT customer’s need for face saving – you do not have to be blunt in your fist approach and spell out that you are collecting bad debt. (more…)
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