PROFESSIONAL TRAINING
LEADS
TO BETTER BUSINESS
CONFIDENCE COMES FROM DISCIPLINE & TRAINING
Let’s Recruit, Train, Guide, Motivate & Collect!
The moment you develop & implement changes in your credit control system is a feeling like no other. But the journey to get there isn’t always easy if your staff is not inducted and train adequately. The only thing worse than training your employees and having them leave is not training them and having them stay.
Your staff may be your most valuable asset but collecting debt can be a complex process for untrained. Whether you require a simple seminar on the current debt collecting regulations, collecting templates, or training staff to collect debt, we can provide you with the necessary support.
Learning experiences are like journeys. The end of the journey isn’t knowing more, it’s doing more. The way your employees feel is the way your customers will feel. And if your employees don’t feel supported and sure of what they are doing, neither will your customers. Show people the problems and you show them the solutions – they will be moved to act. You cannot possibly get the best debt collection results from your staff if you do not train them in the ‘Art of Debt Collection’.
Hire for Passion and Intensity; Training Comes for Everything Else! Confidence Comes from Discipline & Training.
Ask Yourself: Are your staff trained to recover debt without negatively impacting your customers and hurting your business?
We educate and train in all aspects of SME debt collecting. We empower people to recognise the rebuff patterns and train them to properly deal with different cases. We explain the psychology behind chase, hide, push, give & negotiate. We provide you with appropriate tools to do this all on your own. We offer Group Training Seminars for your staff as well as Personal Coaching.