“When you collect bad loans… you sure learn a lot about making good ones. You also learn a lot about the power of persuasion, persistence and desperation” – John Stumpf We all use persuasion in our daily lives, both at home and at work. But, now you can purposefully increase you power of persuasion by…
“My religion is kindness” – Dalai Lama Professional debt collectors know that most people end up with debt as a result of other life difficulties. It is also obvious that most people are decent and would love to sort out their financials; do the right thing and pay their debt. What is less obvious…
This is a very frequent question from people who debt collect in their businesses. Obviously, you would need to call ALL clients or customers with outstanding and due accounts. However, “Who to call 1st when debt collecting?” is a GREAT question, as there are different views and positions on this from different debt collecting professionals….
“Nobody can go back and start a new beginning, but anyone can start today and make a new ending.” – Maria Robinson This year is about to end and this is the best time to plan what you want the coming year to be, especially when it comes to your finances. If this year hasn’t been too kind…
“It takes two to write a letter as much as it takes two to make a quarrel”. – Elizabeth Drew Continuation of “How to Write a Perfect Debt Collecting Letter or Email?” (Part 2) Putting the writing style on the side, debt collecting letters and emails have to be written in accordance to the debt…
“The secret of many a man’s success in the world resides in his insight into the moods of men and his tact in dealing with them.” – JG Holland If you have ever received a debt collecting reminder letter or email, I am sure you have absolutely hated it and couldn’t even finish reading it…
“Discipline is not the cage, discipline is the key.” – Denver M Lane Debt Collecting Techniques Have you ever heard of the 20/80 rule? It is basically a rule that shows that eighty percent of the output comes from twenty percent of the input. This is the Pareto Principle, or as it is more commonly…
“The secret of many a man’s success in the world resides in his insight into the moods of men and his tact in dealing with them.” – JG Holland Continuation of “Essential Debt Collecting Skills – Negotiating” (Part 3) Negotiating is a necessary life skill we all have to some degree. It enables us to…
“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” – Peter Drucker Continuation of “Essential Debt Collecting Skills – Negotiating” (Part 2) ‘Since negotiation is the process we use from infancy until just before we die, the issue is not…
“I’d like to add that negotiating is not something to be avoided or feared – it’s an everyday part of life.” – Leigh Steinberg Continuation of “Essential Debt Collecting Skills – Negotiating” (Part 1) Negotiation is a rather complex interaction. Capturing and controlling all its complexity is a very difficult task that requires knowledge, understanding…