“My kids idea of a hard life is to live in a house with only one phone: – George Foreman Having worked with different businesses in different industries, we have noticed a stigma among business owners that keeps on popping up every now and then; the reservation to use mobile SMS messaging for debt collecting…
“I take rejection as someone blowing a bugle in my ear to wake me up and get going, rather than retreat” – Sylvester Stallone Recently I read an interesting article about rejection that made me stop and think for a moment. Why is rejection so painful? In his article Mr Harvey says, “It is…
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“Be still when you have nothing to say; when genuine passion moves you, say what you’ve got to say, and say it hot.” – DH Lawrence We all want to be successful, but most of us don’t know how to get there. What makes successful people stand out from the crowd? Powerful communication is the…
This is a very frequent question from people who debt collect in their businesses. Obviously, you would need to call ALL clients or customers with outstanding and due accounts. However, “Who to call 1st when debt collecting?” is a GREAT question, as there are different views and positions on this from different debt collecting professionals….
“Diligence is the mother of good fortune. ”? Benjamin Disraeli Sound account receivable processes are a part of an effective bad debt risk management system. Standard processes and procedures would allow your business to first manage risk rather than bad debt. Remember: • Billing and sending invoices out timely, is the 1st MUST of every…
“Want to know how to come up top of your business competitors? Improve your Customer Service!”? Ranka Cvetkovic In the current customer- relationship-dominated economy, your business success is dependent on how much better your customer service is compared to your competitor’s in delivering new customer experiences. Whether your consumer is a customer, a client, a…
“When we change the way we communicate, we change society” ― Clay Shirky Video courtesy of Repute Agency Communication is a very powerful tool that can either make or break your goal for debt recovery.
“Always bear in mind that your own resolution to succeed is more important than any one thing.” ? Abraham Lincoln After the rush and thrill of the Holiday season, this is a perfect opportunity for all of us to sit back, summarize the highs and lows of past year and proactively plan for the year…
“It is better to take many small steps in the right direction than to make a great leap forward only to stumble backward.” – Louis Sachar Everyone wants to be successful but not everyone can step on the pedestal of success. This is true when it comes to debt collecting. Any individual or small business…