Courtesy of Praxis Now “The subconscious mind is more powerful than we think, and it can either limit or empower financial success.” So the question is, what are you focusing on most of the time? What is your chief aim, your magnificent obsession? What financial or business vision is so powerful and inspiring in your…
Courtesy of Praxis Now “You become what you think about most.” – Earl Nightingale Shifting your Financial Paradigm “Current scientific evidence strongly suggests that your constant focus on financial success can actually change your brain. In their book, How God Changes Your Brain1, researchers Andrew Newberg and Mark Waldman state that, “. . . the…
“I’d like to add that negotiating is not something to be avoided or feared – it’s an everyday part of life.” – Leigh Steinberg Continuation of “Essential Debt Collecting Skills – Negotiating” (Part 1) Negotiation is a rather complex interaction. Capturing and controlling all its complexity is a very difficult task that requires knowledge, understanding…
Observing a Master Negotiator at work … is an ‘Art Form’. But, did you realise YOU could EASILY become one yourself? NEGOTIATION is an essential skill in our everyday interactions. We daily use it in all areas of our life without even realising it. Some people are naturally better negotiators than most. But negotiation is…
When a bad debt could not be collected after trying all possible collection methods, than a record adjustment must be made to reflect the uncollected payment. This is known as a Bad Debt Write Off. A general journal entry must be made to reflect the uncollected sale. The basic for the accounting procedure is the…
“In this new wave of technology, you can’t do it all yourself, you just have to form wise alliances” – CS Helu ‘Collecting debts in the current financial environment can be an expensive and time consuming process. Thanks to innovative communications technologies developed here in Australia, there are tools available to automate most facets of…
‘Do not wait; the time will never be ‘just right.’ Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.’ – Napoleon Hill There is no better time to crash change your financial philosophy and habits, than when you are…
Dealing with customers on the phone is arguably more difficult than dealing with customers in “face to face” situations. This short training telephone skill video will provide practical tips and techniques to support your staff in dealing with some of the demanding and awkward situations they must face in dealing with angry customers.
“Don’t be afraid to give your best to what seemingly are small jobs. Every time you conquer one it makes you that much stronger. If you do the little jobs well, the big ones will tend to take care of themselves.” – Dale Carnegie Are you searching how to solve your debt problems? By now…
“Customer service is not a department, it’s an attitude!” – Unknown This is the 2nd part of the article, read our first blog post as an introduction… A good debt collector knows that the “Carrot and Stick” approach also works with customers. So, how does this technique work in debt collecting? The previous post was…