Debt Collection – How to Get Customers to Pay Up (Part 1)
“Being on par in terms of price and quality only gets you into the game. Service wins the game.’ – Tony Alessandra If you want to make things happen the ability to motivate yourself and others is a crucial skill. Smart businesses use motivation to get results in their debt collecting. Motivation requires a delicate…
How To Not Collect a Debt (Part 2)
“I like to do all the talking myself. It saves time, and prevents arguments.” – Oscar Wilde ” A foolish man tells a woman to stop talking, but a wise man tells her that her mouth is extremely beautiful when her lips are closed” – unknown The video in the previous post is funny, as…
How To Not Collect a Debt (Part 1)
“Don’t use words too big for the subject. Don’t say “infinitely” when you mean “very”; otherwise you’ll have no word left when you want to talk about something really infinite.’ – CS Lewis Many professional debt collectors know that most people they deal with do not want to default on their debt. Most of them…
Debt Collecting – Secrets of Successful In House Collecting Reviled
Facing Bad Debt In Your Business? Problems collecting your bad debt – Fast & Easy way to collect it Now! Collecting Your Own Bad Debt Is Possible… Learn inside knowledge to To Stop Bad Debt! “A COMPLETE Step-by-Step GUIDE To SUCCESSFUL In House Debt Collection!” is an e-book aimed at every business owner who extends…
In Need of Inspiration? – Don’t Quit!
“Being defeated is often a temporary condition. Giving up is what makes it permanent” – Marilyn vos Savant We all live in a world full of constant motion and change, packed with never ending business and personal challenges. There is little or no time available to focus on the good around us, as we mostly…
Customer Complaints – The Truth Behind Them (Part 2)
“Effective leaders use customer service tools to ensure customer satisfaction and retention, and financial growth.” ‘Here are a few easy steps to get to the root of the problem and to find out how to make that client or customer a “repeater.” LISTEN: Close your mouth and listen. DO NOT INTERRUPT!! Let him or her…
Customer Complaints – The Truth Behind Them (Part 1)
Just because nobody complains doesn’t mean all parachutes are perfect. ‘Handling customer complaints is an important part of keeping your business healthy and profitable. If you want your customers and clients to come back again you must meet and exceed their expectations consistently. When that doesn’t happen you end up with a complaint — if…
Are Your Customer Complaints Giving You a Headache?
“I will not be as those who spend the day in complaining of headache, and the night in drinking the wine that gives it.” Customer complaints are a part of every business, yet many business owners experience it as their worst nightmare. Why is it so difficult to listen to someone giving you free advice…
Cash Collecting – Electronic VS Standard Invoicing
Should your business cash collecting be evolving and changing with the technology? In today’s world when everything is becoming virtual overnight, cash collecting has been also moving towards full automation and paperless existence. Research by leading IT analysts has found that companies with the fastest-growing profits in their industry sectors are the ones that are…
Debt Collection Tips – Making a Telephone Call
For many business owners, making a debt collection call is one of the hardest things to do. Certainly, there is a good reason for this kind of hesitation. Making debt collection calls is an art. You need to be alert all the time, anticipate what the customer is going to say and at the same…